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myCourseExperience

myCourseExperience is UniSA's online system for collecting and reporting student feedback on their learning experiences. It has replaced the Course Evaluation Instrument (CEI) and the Student Evaluation of Teaching (SET) tools. Students can complete an online myCourseExperience evaluation for each delivery of a course including Open University Australia (OUA) and short courses. This is aligned with policy A35A (Quality assurance and improvement: Programs, courses and teaching arrangements) which requires that a course be evaluated each time it is delivered.

The following topics related to myCourseExperience are covered:

Accessing myCourseExperience

UniSA staff can access myCourseExperience from the Courses section of myUniSA or from the myCourseExperience link in the Course Essentials block of learnonline Course Sites.

About myCourseExperience

Students access the myCourseExperience homepage which displays all the course and teacher evaluations related to the student's individual enrolment.

The myCourse Experience questionnaire consist of two parts:

Only instructors (teachers) who are assigned to classes in which the student is enrolled are displayed.

On completion of each evaluation, students are returned to the myCourseExperience homepage where they can select the next evaluation to complete.

Students are guided through the process by a completion status that highlights incomplete evaluations with a red flag and completed evaluations with a green tick.

Teachers are encouraged to upload their photograph, which is displayed to students adjacent to the corresponding teacher evaluation. This will prompt students to respond in a meaningful way.

myCourseExperience questions

MyCourseExperience contains 12 core questions, including four Likert scale and two free-text response course questions, and four Likert scale and two free-text response teacher questions. The Teaching and Learning Committee (TALC) and Senior Management Group (SMG) have approved all questions following validation testing with students.

Course Coordinators have the ability to add two additional course and two additional teacher questions from the optional questions bank.

Course Core Questions

  1. I have a clear idea of what is expected of me in this course.
  2. The assessment items assisted my learning in this course.
  3. I have received feedback that is constructive and helpful.
  4. Overall, I was satisfied with the quality of this course.
  5. Overall, what are the strengths of this course?
  6. Are there any ways this course could be improved?

Teacher Core Questions

  1. The staff member supported my learning.
  2. The staff member helped me to understand key concepts of the course.
  3. The staff member helped to make the course interesting.
  4. Overall, I was satisfied with the performance of the staff member.
  5. What were the best aspects of this staff member's teaching?
  6. How could this staff member improve their teaching?

Optional questions bank

Two optional course and two optional teacher questions may be selected by the Course Coordinator from an extensive question bank and added to the questionnaire.

If no optional questions are selected, the evaluation will publish automatically with core questions only.

The evaluation scale

Core questions are rated on a Likert scale between 1 and 5 including:

  1. Strongly Disagree
  2. Disagree
  3. Neutral
  4. Agree
  5. Strongly Agree

Mean value calculation

The scale is a weighted mean, with possible values between 100 (strongly agree) and -100 (strongly disagree).

It is calculated as follows:

((#strongly agree * 100) + (#agree * 50) + (#neutral * 0) + (#disagree * -50) +

(#strongly disagree * -100)) / total # of responses.

The result is then rounded to 2 decimal places.

Legend: # means 'number of'; * means 'multiplied by'; + means 'added to'; / means 'divided by'.

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How myCourseExperience works to gather student feedback

Delivery

The online myCourseExperience evaluation can be accessed using a link in the Course Essentials block of each learnonline course site. Students are also invited by email to complete evaluations for their course and teacher when the evaluation opens. A link to the evaluation is included in the email. Students receive up to two reminder emails until the evaluation is completed.

Evaluations are scheduled to open and close within a scheduled sequence for each study period. Course Coordinators and School Administrators can modify the open and close dates.

No manual (paper-based) evaluation is available, however students can complete evaluations on their mobile phone or tablet at the end of their final class, as they would have with a paper-based evaluation.

Evaluation cycle

Course Coordinators are advised by email 25 days before the last teaching day that they have 13 days to add optional questions and modify open and close dates before the evaluation opens.

Table 1: myCourseExperience Evaluation Cycle
Action Trigger
Email invitation to Course Coordinator to select optional questions 25 days before the last teaching day
Question selection ends 13 days before the last teaching day
Evaluations open 11 days before the last teaching day
Email invitation to students to complete evaluation 11 days before the last teaching day
First student reminder email Last teaching day - 7 days
second student reminder email Last teaching day
Evaluations close Last day of study period

 

Evaluations for all courses are created at the beginning of each study period. Although actions are scheduled according to the table above, Course Coordinators and School Administrators can select optional questions and modify opening dates at any time after the evaluation is created.

Evaluations must remain open for a minimum of one week. If the evaluation period is shortened, myCourseExperience will adjust the trigger dates for actions such as student invitation and reminder emails.

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Viewing myCourseExperience response data

Real-time

Course Coordinators and School Administrators can view responses to course questions in real-time.

Course Coordinators and the teacher to whom the responses relate can view responses to teacher questions in real time.

Post evaluation

Post evaluation reports can be accessed via the BI Hub as follows:

Program Directors can request reports through their Head of School who will lodge a VIP Request with Business Intelligence and Planning.

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Assistance with myCourseExperience

Technical problems

Log an IT Help Desk service call for software technical problems by:

myCourseExperience Help

Help with using myCourseExperience can be accessed at the Technology Enhanced Learning (TEL) team's Help site. The site requires a UniSA logon.

For further assistance with evaluation please contact your:

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Access to historic CEI and SET data

Access to the Course Evaluation Instrument (CEI) and Student Evaluation of Teaching (SET) is still available for historic data only, however the instruments cannot be used to create new evaluations.

Historic CEI and SET results and help resources are available.

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