Jump to Content

FMU Groups

Campus Operations Group (COG)

Capital Development Group (CDG)

Maintenance and Technical Services (MTS)

Business Services Group (BSG)

Commercial Services and Document Services

Campus Operations Group (COG)Unibooks

The Campus Operations Group, via the FM Assist offices provide a wide range of quality, customer-focussed services to staff, students and the wider community.

Services include:

Facility Hire

ID Cards

Mail and Courier

Petty Cash

Cleaning and Waste Management
Food and Beverage Services
Justices of the Peace
Petty Cash
Audio visual and Room bookings
Functions on University Grounds

Grounds Maintenance

Transport & Parking


  • Lost property

  • First Aid

FM Assist can also advise staff on maintenance and porterage services (moving offices, room setup/set downs etc).  To lodge a maintenance or porterage services request please complete the Online Customer Service Request.



Capital Development Group (CDG)

The Capital Development Group has responsibility for aligning the physical environment to UniSAs service delivery objectives. As such, CDG manages major and minor campus development including construction of new buildings and a variety of both large and small refurbishment projects.

The campus development projects are guided by the development and maintenance of Campus Master Plans.

The Group has a mix of Senior Project Managers, Project Managers, Senior Project Officers and Project Officers that have a range of specific campus-based responsibilities or project-based responsibilities on University Campuses. Senior Project Managers and Project Managers are assigned responsibility for oversight and co-ordination of planning and capital development activities for particular campuses (including Regional Engagement Facilities at Whyalla and Mt Gambier).


Maintenance and Technical Services (MTS)

The Maintenance and Technical Services team is responsible for routine maintenance, statutory maintenance, legislative compliance and capital renewal of the University's entire built asset portfolio.

MTS operates within a complex and challenging environment with an asset base in excess of 100 buildings totalling 275,000sqm and associated supporting services infrastructure including: high voltage electrical networks, natural gas ring mains, drain and sewer systems, potable and reclaimed water and fire services.

MTS is structured into five major functional areas:

Services Contracts - Management and administration of the Minor Maintenance and Porterage contract, including processing of Customer Service Requests (CSR's); handling approximately 24,000 CSR's per annum.

Asset Compliance - Ensuring compliance with legislative and regulatory requirements for Essential Safety Provisions including Fire Safety Systems, Escape and Evacuation Lighting, Smoke Management Systems and Water Treatment.

Services Engineering - Reviewing all engineering services technical documentation, verification of design documentation, quality control of engineering services construction and commissioning and providing high-level infrastructure advice relating to major procurement initiatives.

Project Delivery
- Delivery of a program of major and minor works projects to upgrade and improve the existing infrastructure as well as routine asset renewal projects.

Specialist Maintenance Contract Management
- Responsible for the management of specialist maintenance contracts across all engineering disciplines to ensure that university facilities remain safe, comfortable and suitable to support teaching, learning and research activities.

 Environmental Management - Ensures that environmental initiatives are developed and implemented. This area also monitors performance in meeting environmental targets with emphasis on the University's 2020 carbon reduction emission plan. Environmental management also reviews guidelines in respect to sustainable development and manages environmental management projects.


Business Services Group (BSG)

The Business Services Group ensures the effective running of the Facilities Management Unit by managing, monitoring and evaluating the Units performance and activities.

BSG undertakes activities such as OHSW&IM, risk management, maintaining the FMU website, developing policies and procedures, internal and external auditing, reviews, contractor management, strategic planning and reporting. BSG also contains the following functions: HR and Environmental Management: 

HR manages all HR related issues for the Facilities Management Unit and for facilities management staff on each campus, such as recruitment and selection, induction, performance management and training and development.

Commercial Services

Commercial Services manages contracts with commercial service providers (e.g. Campus bookshops, cafs etc) to ensure optimal and continuous service provision for the University. It also looks after leasing and property related matters, including tenancy agreements, valuation, disposal and acquisition of assets, refurbishment/minor capital works projects and the University's in-plant printery, Document Services.