Halsan Pty Ltd trading as
Hughes Chauffeured Limousines (SA), CITICAR, SMARTCAR
Pick-up Locations maps for all campuses
Cancellations Service Fees Non-Standard Vehicles Taxi Service - Whyalla and Mount Gambier
Halsan
Pty Ltd trading as Hughes Chauffeured Limousines (SA), CITICAR and SMARTCAR
are the University's provider of
passenger transport services within Metropolitan Adelaide. Negotiated competitive
rates and set rates between campuses have been agreed to.
To make your reservation phone 8440 0766 or free call 1800 813 813 and quote your cost centre code and provide the operator with your campus pick up location, pick up time and destination requirements.
If you require a new cost centre code to be added to the service provider's list, please contact the Fleet Coordinator, Mawson Lakes campus.
Chauffeured Transport Service - ISSUES REGISTER
The
Facilities Management Unit values your opinion regarding the quality of the
Chauffeured Transport Service. Tell us about any issues you have
experienced with this service,
please click here
to access the issues register. Your
issue(s) will be reviewed and communicated back to the service provider for
resolution within 24 hrs.
Pick up Locations:
City East:
- CEA - Gate 5 - Frome Road (south east corner of BJ Building near the Loading Zones)
- CEA - Reid Building, Frome Road
City West:
- CWE - Catherine Helen Spence Building, Hindley Street
- CWE - Hawke Building, 55 North Terrace
- CWE - 101 Currie Street (Corner of Gilles Street and Currie Street)
- CWE - 106 Currie Street (Corner of Clarendon and Currie Street)
- CWE - 82 Waymouth Street
Magill:
- MAG - Amy Wheaton - St Bernards Entrance
- MAG - DeLissa Building - Brougham Street
- MAG - Lorne Avenue
Mawson Lakes:
- MLK - Admin Building
- MLK - MM Building
- MLK - W Building
- MLK - The Mawson Centre
- MLK - Hangar 55(PAL)
- ELIZ VALE Haydown Road
Underdale:
- X Building, Arthur Lemon Drive
Cancellations
Cancellations made at least 20 minutes prior to original departure time will not incur a fee. A no show fee is applied where the passenger is not available to be transported, i.e. fails to appear at the nominated pick-up point.
Service Fees
In addition to the fees for the services provided the following fees will be payable.
Early Start Fee
The Early Start fee is $12.00 and will be payable for all non campus bookings with a pick-up time after 10.00pm and before 6.00am unless the booking is cancelled.
Waiting Fee
(a) Passenger Transport Service (with a pick-up location other than an airport)
(i)
A grace period of
seven minutes free waiting time beginning from the
scheduled
pick-up time will apply for all Passenger Transport Service
bookings.
(ii)
Once
the seven minute free waiting time has elapsed in respect of a booking,
the
waiting surcharge of $1.00 per minute will be apply for each additional
full minute
until the time the passenger arrives at the pick-up location.
This fee does not
apply to any airport pick up.
(iii)
The waiting
fee will apply to a booking for more than one passenger, where one
or more
passengers are not present at the pick-up location once the seven
minute free waiting time has elapsed.
(iv) The Service Provider agrees that its' chauffeurs
will make all reasonable efforts to
locate the passenger once the seven
minute free waiting time
has elapsed,
including trying to make contact with the passenger by
telephone and by
telephoning the University to
arrange for the University's staff to try to contact
the passenger.
(v) The waiting fee will not apply if the no show fee applies to that booking.
(b) Passenger
Transport Service (with an airport, bus terminal or rail terminal pick-up
location) and On-Arrival Service
(i) A grace period
of 15 minutes free waiting time beginning from the passenger
disembarkation
time will apply for a domestic terminal, bus terminal and
rail terminal
pick-up location.
(ii)
A grace period
of 30 minutes free waiting time beginning from the passenger
disembarkation
time will apply for an international terminal pick-up location.
(iii)
Once the
grace period free waiting time has elapsed in respect of a booking,
the
waiting surcharge of $1.00 per minute will be apply for
each additional
full
minute until the time the passenger arrives at the pick-up location.
(iv)
Once the grace
period of free waiting time has elapsed and the passenger has not
arrived at
a pick-up location the chauffeur will contact the University to confirm
whether the booking is still required, such that
(A)
if the booking
is still required the chauffeur will continue to
wait, and the waiting
surcharge will continue to be applied,
until the passenger arrives;
(B)
if the booking
is no longer required, only the cancellation
surcharge will be payable and
the waiting surcharge will not
be applied.
(v)
The Service
Provider agrees that its chauffeurs will make all reasonable efforts to
locate the passenger once the grace period of free waiting time has elapsed,
including trying to make contact with the passenger by telephone and by
telephoning the University to arrange for the University's staff to try to
contact
the passenger.
Penalty Fee
No-Show Fee
(a)
The no-show
surcharge is $24.50 for Passenger Transport Service bookings, other
than
those with a pick-up location at Adelaide University Roseworthy Campus,
where the no-show fee is $107.67.
(b)
The no-show
fee will be payable for a Passenger Transport Service booking with a
pick-up
location other than the international terminal, domestic terminal, bus
terminal or rail terminal, where the passenger is not present at the pick-up
location
after 20 minutes from the pick-up time has elapsed.
(c)
The no-show
fee will be payable for a Passenger Transport Service booking with a
pick-up
location at the international terminal, domestic terminal, bus terminal or
rail terminal, where the University has confirmed that the passenger will no
longer
be requiring the service.
(d)
The Service
Provider agrees that where a no-show fee is to be applied to a booking,
no
other amount will be payable in respect of that booking, other than the
early
start surcharge, where applicable.
Cancellation Fee
(e)
The
cancellation fee is $24.50 for Passenger Transport Service bookings, other
than those with a pick-up location at Adelaide University Roseworthy Campus,
where the cancellation surcharge is $43.49.
(f)
The
cancellation fee will apply for Passenger Transport Service bookings and
On-Arrival Service bookings where:
(i) the
booking is cancelled less than 30 minutes prior to the pick-up time
and the
pick-up location is Adelaide University Roseworthy Campus.
(ii) the booking is
cancelled less than 20 minutes prior to the pick-up time
and
the pick-up
location is a location other than the Adelaide University
Roseworthy Campus.
(g) The cancellation time will be deemed to be:
(i)
the time a
telephone call made by the University to cancel the booking
is answered by
the Service Provider; or
(ii)
the time a
facsimile sent by the University to cancel the booking is
received by the
Service Provider.
(h)
The Service
Provider agrees that in the event that the booking is cancelled after the
pick-up time only the no-show fee will be payable and not the cancellation
fee.
(i)
The Service Provider agrees that
where a cancellation fee is to be applied to a
booking, no other amount will
be payable in respect of that booking, other than
the early start fee, where
applicable.
- To view the fees charged please
click here Prices are GST inclusive, but one eleventh
(1/11th) can be claimed back at an input tax credit.
The following non-standard vehicles can also be provided Each of these vehicles has a minimum charge per trip of one hour.
| Non-Standard Vehicle Type |
| Toyota, KIA, Chrysler seven (7) seater |
| BMW 735 four (4) seater |
| Coach fourteen (14) seater |
| Coach twenty (20) seater |
| Ford LTD Limousine eight (8) seater |
| Ford LTD Limousine ten (10) seater |
| Executive Coach forty five (45) seater |
Establishment of new accounts, amendments and cancellations of
account details can be arranged by the
Fleet Coordinator, Mawson Lakes campus.
Taxi Service - Whyalla and Mt Gambier
For all Whyalla and Mt Gambier taxi reservations please contact the following service providers:-
Des's Cabs - Whyalla
p: (08) 8645 7711 f: (08) 86451951
Lake City Taxis - Mt Gambier
(08) 8723 0000