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Forensic and Applied Psychology Research Group

Megan Heitmann

I am part of the University of South Australia Work and Stress Research Group, although currently located in the Forensic and Applied Psychology Research Group offices.  I obtained a First Class Bachelor of Arts Honours Degree (Psychology) at the University of Adelaide in 1999, and also have 22 years experience working within the SA public sector.

I am undertaking a collaborative PhD research project with the Department of Correctional Services (DCS) to look at the role of trust in that organisation.  My supervisors are Assoc Professor Maureen Dollard and Professor Tony Winefield.

The number of stress-related work cover claims in DCS is the highest among all SA public sector agencies. Theories and models of work stress have not explicated the role of trust in the experience of work stress/strain. Whilst there is a general consensus among scholars about the importance of trust in organisations, there is less agreement about the conceptualisation, definition, and measurement of trust, and how trust forms, evolves, and changes through organisational experiences.

The aim of the study is to establish what trust is; identify and define the key elements of trust; its antecedents and consequences; ascertain how trust is related to worker reactions to the work environment, in terms of strain, health, well-being, job satisfaction, and effectiveness; identify what action is required to increase trust in the workplace; implement an intervention; and evaluate the intervention.

 

 


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