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FAQs on Revenue

Refer to the Accounts Receivable Handbook for further guidelines.

General

  1. How is the University�s revenue derived?
  2. Does the University accept credit card?
  3. What is the University's bank account details?
  4. What revenue item codes should I use to bank monies in the University?

Workshops/Conferences

  1. How do I organise a workshop/conference?

Invoicing Other Companies for Services

  1. How do I invoice a company (debtor) that owes us money?
  2. What is the process?
  3. Can I create my own tax invoice?
  4. Is there a $ limit when generating a tax invoice?
  5. I have indicated the wrong cost centre on the invoice, how do I fix this?
  6. How do I find out if a debtor has paid our invoice?
  7. What do I do if the debtor refuses to pay us the money it owes?
  8. What cost centre should I use for payments from debtors?
  9. Who is responsible for following up debts?

General

How is the University�s revenue derived?

The University collects revenue from students and external entities.

Does the University accept credit card?

Yes, the University accepts Mastercard and Visacard. The University can also accept monies by electronic transfer by BPay or AustPay for paying student fees only.

What is the University's bank account details?

NAB account no 516545570 BSB 085-005. 

Revenue Item Codes

A complete listing of revenue item codes can be found at http://www.unisa.edu.au/fin/COA/default.asp .

Workshops and Conferences

How do I organise a workshop/conference?

Information relating to organising conference online - https://www-p.unisa.edu.au/fin/FSS/ConferenceOnline.asp

Contact the Revenue Office for further instructions and advice. 

Invoicing Other Companies for Services

How do I invoice a company (debtor) that owes us money?

An FS19 Request for an Invoice form must be completed and forwarded via email to accountsreceivable@unisa.edu.au .

What is the process?

Finance Unit will generate a tax invoice direct from the finance system to be sent to the company. The company will then pay this invoice by cheque, direct debit into the University�s bank account or credit card. Bank details are clearly marked on the tax invoice.

Can I create my own tax invoice?

No. An FS19 must be completed and forwarded to the Accounts Receivables in the Finance Unit for processing into the Finance One system.

Is there a $ limit when generating a tax invoice?

Invoices for $50 or less should use another method where possible eg credit card.

I have indicated the wrong cost centre on the invoice, how do I fix this?

An FS11 journal transfer will need to be completed. Please contact your local finance officer.

How do I find out if a debtor has paid our invoice?

There are a number of methods:

  1. Searching for the payment in Finance One using the Accounts Receivables/Executive Enquiries modules in the system, or
  2. Checking the debtors section on UniSAinfo Finance if you are a cost centre manager.

What do I do if the debtor refuses to pay us the money it owes?

Cost Centre Manager must request follow up by debt collection agency by contacting Accounts Receivables in the Finance Unit.

What cost centre should I use for payments from debtors?

Refer to your local Finance Officer.  All invoices are immediately credited to cost centre at time of issuing invoice.  Receipts must be paid into the debtor's account.

Who is responsible for following up debts?

The cost centre manager is responsible for following up debts in the first instance. If further assistance is required, the debt can be referred to Accounts Receivables in the Finance Unit.

 

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