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Important Travel News

Latest Travel News




Latest Travel News


LAPTOP BAN : USA and UK ban electronics in carry-on luggage

The UK has joined the USA in banning carry-on electronic devices on aircrafts coming from certain airports in Middle Eastern and North African countries in response to unspecified security threats.

Passengers travelling from those airports cannot bring devices such as tablets, portable DVD players, laptops and cameras into the main cabin - anything that is larger than a mobile phone. Instead, such items must be in all checked baggage.

Airports that are affected by the ban include: Queen Alia Airport, Cairo Airport, Ataturk Airport, King Abdulaziz Airport, King Khalid International Airport, Kuwait International Airport, Mohammed V International Airport, Doha Airport, Dubai Airport, and Abu Dhabi Airport.

The airlines affected include: Royal Jordanian, Emirates, Egypt Air, Turkish Airlines, Kuwait Airlines, Qatar Airways, Etihad and Royal Air Maroc.

Except for medical devices, electronic devices which are larger than a cell phone/smart phone cannot be carried in the cabin of the aircraft.  This will be effective on 25th March 2017.

Those at affected airports are likely to experience long delays as airports adjust to the new security measures. Any Australian passengers travelling through the Middle East to the UK or US should determine whether they need to take these devices with them, and if so, put them into their checked luggage.

If you have any questions, please do not hesitate contacting the Travel Team on 26430.


China - Temporary suspension of urgent processing for Canberra jurisdiction

The Chinese Embassy in Canberra has advised that for the month of March there will be no processing of 2 and 3 day urgent visas due to the high volume of applications being lodged at the Chinese Visa Service Centre.

China - New photo requirements for all jurisdictions

The Chinese Embassy and Consulates in Australia have updated their photo requirements. Please refer to the VisasDirect website for updated requirements including but not restricted to head position, head coverings, eyewear and jewellery.

Updated changes to Canada visas

From 29 September 2016 ALL passengers travelling into Canada by air must have an ETA before travelling otherwise they may be refused boarding.  Passengers entering by land or sea do not require an ETA - only those entering by air

Updated changes to Vietnam visas

All visa fees have increased by $10.00 recently and have been adjusted online


New Travel Management Company

On Monday 1 August 2016, the UniSA moved to our new travel management company, Orbit World Travel (Orbit) (formerly World Travel Professionals).  All new bookings are made with Orbit; however UniSA will continue to work with the existing service providers (Phil Hoffmann and Campus Travel) to administer amendments and cancellations relating to existing bookings.

As we have now moved from a panel of providers to a sole preferred travel management company, you will notice that travellers will no longer choose between two quotes from multiple service providers. Instead, travellers will now normally be offered three quotes from Orbit.

The Travel Team and Orbit conducted a series of roadshows at the metropolitan campuses and online explaining the changes to travellers and travel arrangers. You can access the presentation and audio (to be uploaded in due course).

You should not notice any other material changes to the travel booking process. Travellers will continue to use the existing BTR although, as communicated to travellers recently, we are looking forward to moving to a significantly improved Appian-based travel request and approval process later this year.

If you or your staff have any queries or feedback relating to the change of service provider, or the travel booking process generally, please do not hesitate to contact Joanne Amey, Procurement Category Manager: Travel.


Travel Bookings - Online Business Travel Request Form (BTR)

All travel bookings require the completion of the BTR which has been amended in the 'Travel Insurance, Medical and Other Related Travel Questions' section to incorporate additional wording in relation to the requirement of staff to inform the university of any pre-existing medical conditions that could impact on their fitness to travel or if they have received medical advice which could reasonable preclude them from taking the journey as it may invalidate the travel insurance and a consequence could be that staff become personally liable for any medical costs as a result.

Business Travel Request Form

Any information provided to the Insurance Office in relation to a pre-existing medical condition will be securely stored and will not be used for any other purpose.

If you have any questions, please do not hesitate to contact the Travel Team via email: travelteam@unisa.edu.au or Phone: (08) 8302 6430.

Further information regarding Travel is also available on the following web links:

Travel Insurance
Travel Guidelines  

Crisis Management Assistance - red24

We are pleased to advise that the University travel insurance policy with ACE now provides access to a crisis management assistance company called red24.  This product is a valuable benefit to University travellers as red24 delivers a range of services which supports international travellers with comprehensive travel safety information.

red24's service includes:  

  • Travel health advisories including information on travel-related diseases and ailments;
  • Political conditions, Security issues, travel logistics and cultural factors;  
  • Email travel alerts and notifications of high-risk events in or near your travelled location that requires registration for the period of travel;
  • Country intelligence including comprehensive security advice; and
  • red24Global Application, providing access to security information on mobile and tablet devices.

It is recommend that you register for red24 which is a one-off process and can be is accessed on the following website:  

The following steps have been provided to assist you with this process:

  1. Once you have clicked on the red24 website, enter Staff Policy No: OPP005662 or Student Policy No: 03PP006335 and click on 'Proceed'.

  2. Populate your personal details in the fields requested and click on Save Form' (please ensure you register with your UniSA email address).

  3. The User Guide will assist you with registration and also provides more information on how to make the most out of your red24 membership.

If you have any questions, please do not hesitate to contact the Travel Team via email: travelteam@unisa.edu.au or Phone: (08) 8302 6430.

Smart Traveller - Travel Advice

Before your departure, we strongly encourage you to visit the Smart Traveller website: www.smarttraveller.gov.au Smart Traveller - Travel Advice

The website contains important information you need to know about travel documents, up to date travel advisories on destinations you may be travelling to on behalf of the University, travel tips and much more.

Please do not hesitate to contact the Travel Team on extension 26430 if you have any questions.