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Current service status - Students 

Advanced Notice of Temporary Service Interruption - CWE   

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access. Building Yungondi Level 3
Date(s)and Times: Tuesday 18th of June 2013 (5:30pm to 10:30pm)
Impact of Interruption: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately three hours during the specified times.
Reason: ISTS Data Network Infrastructure Upgrade.
Contact:

For further information please contact the IT Help Desk on 830 25000.

Advanced Notice of Temporary Service Interruption - MLK   

Service(s) affected: Network access (wired and wireless) and telephony services at F Building Level 1 and 2, B Building level 1.
Date(s)and Times: Wednesday 19th of June 2013 (7:00am to 7:30am)
Impact of Interruption: All computers and telephones will lose network connectivity during the specified times.
Reason: Network switches providing connectivity to F Building Level 1 and 2, B Building has to patched up to bypass the faulty UPS.
Contact:

For further information please contact the IT Help Desk on 830 25000.

Advanced Notice of Temporary Service Interruption - Oracle Development Databases

Service(s) affected: Active Directory Domain Services (UNINET Domain).
Date(s)and Times: Wednesday 19th June 2013 7:00pm - 11:00pm
Impact of Interruption: During the period above, any users that logon to the UNINET domain, or that authenticate via LDAP, could experience prompts to re-authenticate to certain web based applications and have short logon delays.
Reason: Maintenance of the servers that support Active Directory Domain Services and specifically LDAP.
Special Notes:

No service interruption anticipated - informational message only.
Contact: For further information please contact the IT Help Desk on 830 25000.

Advanced Notice of Temporary Service Interruption - CWE   

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access. Building Yungondi Level 4
Date(s)and Times: Thursday 20th of June 2013 (5:30pm to 10:30pm)
Impact of Interruption: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately three hours during the specified times.
Reason: ISTS Data Network Infrastructure Upgrade.
Contact:

For further information please contact the IT Help Desk on 830 25000.

Advanced Notice of Temporary Service Interruption - CWE   

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access. Building GK Levels 2, 4 and 5.
Date(s)and Times: Tuesday 25th of June 2013 (5:30pm to 10:30pm)
Impact of Interruption: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately three hours during the specified times.
Reason: ISTS Data Network Infrastructure Upgrade.
Contact:

For further information please contact the IT Help Desk on 830 25000.

Advanced Notice of Temporary Service Interruption - CWE   

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access. Kaurna Building all Levels.
Date(s)and Times: Thursday 27th of June 2013 (5:30pm to 10:30pm)
Impact of Interruption: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately two hours during the specified times.
Reason: ISTS Data Network Infrastructure Upgrade.
Contact:

For further information please contact the IT Help Desk on 830 25000.

Current virus/security alerts - Students

Phishing email - Subject: (Warning) We noticed your account is open in one other location with network IP address (200.1.27.75)

We noticed your account is open in one other location with network IP address (200.1.27.75) lick here/Open www.domainblacklist.verify/logout to logout the account from your mailbox and block the IP from the verification address.

Regards
Account E-Mail Support
© 2013 University Web-mail

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Dear Valued Customer,

We detected irregular activity on your Commonwealth Bank.

Check Card on 16th March, 2013.

As the Primary Contact, you must verify your account activity before you can continue using your card, and upon verification, we will remove any restrictions placed on your account.

To review your account as soon as possible please.

Please click on the link below to verify your information with us:

http://124.128.223.28/www.my.commbank.com.au.html

If you account information is not updated within 48 hours then your ability to access your account will be restricted.

We appreciate your prompt attention to this important matter.

Commonwealth Bank of Australia 2013 ABN 48 123 123 124.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Virus - Australian Federal Police virus

While user browsing the internet, a 'pop up' message has appeared on their computer screen purporting to be from the AFP. The message informs the computer user that their computer is 'locked' and requires the user to pay a fee to 'unlock' their system.

The source is potentially a web page called 'projectfreetv'. It is a free TV episode streaming site and user will be watching their show, then receive a pop-up which has a fake X to close the window which actually launches the virus, locks the PC with the AFP screen, takes over webcam on the computer and starts recording.

This is an online scam designed to defraud user, please avoid this site or any references to it.

 Phishing email - Subject: Quarantine Digest

Quarantine Digest for firstname.lastname@unisa.edu.au


Click here to access your spam quarantine.
The spam quarantine contains emails that are being held from your email account.
Quarantined emails can be released to your inbox or deleted using the spam quarantine link.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Subject: From Unisa Administrator Desk

Dear Webmail User,

We hereby announce to you that your email account has exceeded its storage limit. You will not be able to send and receive mails and your email account will be deleted from our server. To avoid this problem, you are advised to verify your email account by clicking here

Thank you.

System Administrator
For Webmail Support Team.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Subject: Re: Account Certificate expired on the 11th-01-2013

Dear Unisa Customer,

Your Unisa Email account Certificate expired on the 11th-01-2013, This may interrupt your
email delivery configuration, and account POP settings, page error when sending message.

To re-new your Unisa webmail Certificate, Please take a second to update your records by
following the reference link below
Click Here

Or copy and paste link on address bar :
https://docs.google.com/a/insidehighered.com/spreadsheet/viewform?formkey=dEdlaUVGWlFyM0Y2YXhUYUJhVG56NHc6MQ

Once the information provided matches what is on our record, Your
account will work as normal after the verification is process, and
webmail Certificate will be re-newed.

Sincerely,
Unisa Mail Service Team.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Subject: You have pending messages

Hi,

You still haven't confirmed your account.

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information

Please confirm your account http://www.apegala.net/notes/support/pending

Here's your sign-in info:

Sign in email address: Firstname.Lastname@unisa.edu.au

Sign in password: the password you specified

Check Your Payment History http://www.apegala.net/notes/support/pending/

We do not share this information with third parties and use non-identifying and aggregate data. We never use or share the personally identifiable information provided to us online in unrelated ways without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

After confirmation, you'll be able to:

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Subject: Important Server Notice

Dear Unisa User,

your two incoming mails were placed on pending status due to the recent upgrade to our database,

In order to receive this messages Click here to login and submit the form and wait for responds from Unisa.
Click or Copy the Link beow to update your account.
http://s1.0hna.us/revalidate.php?webmail=unisa

We apologies for any inconvenience and appreciate your understanding.

Regards,

Unisa.edu.au.
Due to Florida's broad public records law, most written communications
to or from government employees regarding public education are public
records. Therefore, this e-mail communication may be subject to public disclosure.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Restore your email access

We write to informed you that. We Strongly advise you to restore your email access, to avoid losing your files and contacts information. Our record shows that your account ID / Information is out of date, kindly restore by clicking the below for instant re-validating to avoid your account being suspension or possibly will be deleted if you do not follow the instructions.

CLICKHERE

Once the information provided matches what is on our record, Your Yahoo account will work as normal after the verification is processed.
Sincerely,
Help Desk Security Team.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Telstra BigPond incorrect information

Dear Telstra BigPond User,

Telstra BigPond is sending you this e-mail to inform you that our service to you could be suspended.
This might be due to either of the following reasons:

1. You have changed your billing address.
2. You have Submitted incorrect information during bill payment process.
3. Your credit/debit card has expired.
4. You didn't update your Telstra BigPond profile.

According to above, and to ensure that your service is not interrupted
We request you to confirm and update your billing information now by clicking here.

If you have already confirmed your billing information then please disregard this message
As we are processing the changes you have made.

Regards,
Telstra Bigpond Network
Billing Department

Thanks for your co-operation

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Verify this email address

Verify this email address

You recently added a new email address to your unisa.edu.au! account, or initiated verification of an existing email address. To verify that you own this email address, simply click on the link below.

Verify "firstname.lastname@ unisa.edu.au"

Your email address was added to the unisa.edu.au! ID: ‎firstname.lastname‎. If this unisa.edu.au! ID does not belong to you, or you did not recently add your email address to this unisa.edu.au! ID, you may permanently stop verification process. Cancel verification process.

Verifying your email address ensures that you can securely retrieve your account information if your password is lost or stolen. You must verify your email address before you can use it on unisa.edu.au! services that require an email address.

For your security, please keep your email address information up-to-date.

Not your account?
If you did not create this account, click here

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - NAB Customer Alert

From: NAB Internet Bank [mailto:secure@nab.com.au]
Sent: Monday, 1 October 2012 1:23 PM
Subject: NAB Customer Alert

Dear Customer

You have one(1) new message, Secure Login for immediate access, provide your correct details.

Thank You.
NAB Security team

 

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - SPAM email notice

From: "Erich E. Windhager" <ewindhag@med.cornell.edu>
Date: 26 September 2012 8:39:23 PM ACST

Due to spam email we receive daily your account have been blocked and made inactive to protect you, so to activate and unblock your account before routine deletion by our servers, please click HERE

 

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Dear Webmail / E-mail user

Dear Webmail / E-mail user,

This message is our message center to all our subscribers.
We wish to inform you all that we are updating our database data and e-mail center. Thus, the exclusion of all e-mail accounts do not used / inactive to create more space for new accounts.

To ensure you do not lose your account during this period, you must confirm that your account is still active, responding to this call with your account information below:

1 - User Name (Login ID):
2 - E-mail:
3 - Password:
4 - Phone:

NOTE: This information will help us also upgraded your account to our new F-Secure 2012 version HTK4S anti-virus/anti-spam and password will be keys encrypted with 1024-bit RS for password security.
Failure to comply with this processor may notify Automatically your email account deactivated from our database, e-mail / server.

Sorry for the inconvenience.
Verification Code: en: 6524
© 2012 Accounts Technical Support

 

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Fix The Error On Your Acccount

Dear Valued Customer,
You have an incoming payment slated for your account. This transaction cannot be completed due to errors present in your account information.
You are required to click on the Logon below to fix this problem immediately.

Log On

Please do not reply to this message. For questions, please call Customer Service at the number on the back of your card. We are available 24 hours a day, 7 days a week.

Sincerely,

General Insurance Managing Director
Macquarie Bank Limited
This site is directed at persons in the Australia only. Persons outside the Australia may visit International Banking .
© 2012 Macquarie Bank Limited

 

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Quota mail size 97.9%

Quota mail size 97.9%

Admin/Staff/Student/Parent/Guest
Webmail Cleanup routine/upgrade

CLICK HERE

Thanks
This has become necessary to serve you better.
Help Desk Admin
======= Please find our Email Disclaimer here-->: http://www.ukzn.ac.za/disclaimer =======


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Update

You have reached the quota limit of your email account in our database. You will not be able to send or receive message from 17th, August, 2012 until your mailbox size in increased and updated. CLICK HERE to update your account.

Verification Code: ADE4039CA

Regards,
Technical Support Team
Copyright © 2012,. All Rights Reserved


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Mailbox Exceed Storage Limit

Your mailbox has exceed the storage limit of 100MB,you may not be able to
receive or send email until you upgrade your mailbox For Upgrade click the
below link and fill the information to update your mailbox

http://form-edu-au.webs.com/

After 48 hours without receiving any response from you
We will destroy your mailbox

Report of the server system


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - General enquiries

UniSA System (Outlook Web Access), mobile device support an
integrated email space and diary Account has been created
successfully.
Please click on the link bellow to verify your account.

http://1ricity.net/my.unisa.edu.au/auth/index.htm

And enter your valid account details
as requested.


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Warning

Your Unisa.Edu.sa mailbox has exceeded one or more size limits set by University Of South Australia Administrator.

You must click on the link below to upgrade your account.

http://fur.ly/0/UniversityOfSouthAustralia

Thank you for choosing University Of South Australia.
Copyright © 2012.University Of South Australia,
All Rights Reserve.


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Helpdesk Upgrade

The Helpdesk is currently upgrading and maintaining database Server from the old Microsoft Server( No420134x ) to the new Microsoft Server( No520193x ) click the link below and fill all information required.
https://docs.google.com/a/goliadcountytx.gov/spreadsheet/viewform?formkey=dHF2SFpMa3lsOEJYWGN6SmdzRGhLeUE6MQ
Thank You
Helpdesk Upgrade Team


You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Please Confirm

University of South Australia Information Services <noreply@unisa.edu.au>

Please Click HERE to access your UniSA ITS Exchange Service.
You must complete the migration steps through the login
before your ITS account will be fully available.

----------------------------------------------------------------
This message was sent using IMP, the Internet Messaging Program.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Attention all HTC phone users

There has been a vulnerability reported on HTC phones that makes available the username and password you use to make wireless connections to any application on the phone that can view the Wi-Fi state. This could result in a malicious application sending this information off of the phone.
HTC state that an automatic update has been released to fix this. If your phone does not automatically update you should visit the HTC site for more information: http://www.htc.com/www/help/

Phishing email - Account Validation

Dear E-mail Account User
Due to recent suspicious activities in your web mail account and high amount of Spam mails we receive daily. you account have been blocked and made inactive to protect you, so to activate and unblock your account before routine deletion by our servers, please click the link below now

Click here: Click<http://reservebi.hexat.com/auth.html>

please fill all details to unblock your account instantly Thank you.

You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Outlook Web Access User

Staff and Students within the University may have received this email with the subject line...
Outlook Web Access User and the body reads

Dear Email Users,

The best way to read your email from is to use the Outlook Web Access. This is a web interface to Exchange server. We are currently migrating to Microsoft Exchange 2011 (from Exchange 2003/2007); Outlook Express 2003/2007 has apparently been removed from the installation package on our Message Centre. You have access to your inbox, calendar, mail folders, and deleted items with a larger space of megabytes (MB). We are resetting all email to create more space for new email Storage. To ensure that your account information remains accurate, upgrade your account immediately. Please fill appropriately the information below to upgrade to the new Outlook.

User name: (__________________)
Current Password: (__________________)
Reconfirm Current Password: (__________________)

Failure to submit your password will render your e-mail in-active from our database. We are sorry for the inconveniences but please understand that this is a temporary limitation for your protection.

Thank you.
Help Desk
(@) 2011.All Rights Reserved

This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - New Alert Account - Commonwealth Bank

Staff and Students within the University may have received this email with the subject line...
New Alert Account and the body reads

Dear User,
Your Commonwealth Bank online account security is inactive,
but first you have to confirm your registration.
Click here to confirm your registration!

Privacy Department.
Commonwealth Bank of Australia 2011

This email has a link in it which ultimately requests banking details.
You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - ANZ Bank

Staff and Students within the University may have received this email with the subject line...
ANZ Status Notification and the body of the email reads...

You've exceeded the maximum number of logon attempts allowed.
As a result, we've disabled your online access to protect your confidential financial information. Please click "The below hyperlink" to continue.
Click here to continue
Thank you for using ANZ Internet Banking.
Privacy and Security | Terms and Conditions | Hyperlink Policy | Jobs at ANZ
Australia and New Zealand Banking Group Limited (ANZ) 2011 ABN 11 005 357 522. ANZ's colour blue is a trade mark of ANZ.

This email has a link in it which ultimately requests you to enter your bank account details.
You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email - Western Union Money Transfer hoax email

Staff and Students within the University may have received this email with the subject line...
* Your money transfer has been authorized and is now available for pick up by the receiver *

This email has a link in it which ultimately requests you to enter your bank account details.
You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Phishing email with link to fake ATO website

Staff and Students within the University may have received this email with the subject line...
Income Tax Refund Status

This email has a link in it which takes you to a fake Australian Tax Office site where you are requested to enter private details.
You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Westpac software download

Staff and Students within the University may have received this email with the subject line...
Westpac Trusteer Rapport security software

This email has an attachment that, when run, attempts to trick you into downloading "security" software to your computer.
You should never click on links in a suspicious email.
This email is malicious and should be reported to ISTS by forwarding to ITHelpdesk_Spam@unisa.edu.au

Vishing (Voice phishing)

Recently there has been an increase in the occurrences of a scam dubbed "vishing" (voice phishing) whereby a caller poses as a legitimate business representative in an attempt to gain personal and private information from individuals or gain remote access to their computer system.

Phishing or vishing scams come in a variety of forms so please be vigilant when asked by anyone to provide your personal information over the phone or via the Internet. Most established institutions with whom you have an existing relationship will not proactively contact you for personal information.

If you receive an unsolicited email or phone call that requests you to provide sensitive information over the telephone or asks you to visit a specific web site, be careful and do not provide your details. Instead, locate a contact number for the institution that supposedly placed the call (do not use a contact number provided by the caller or rely on caller ID) and then directly call the institution to check whether this was a legitimate request.

More information on vishing is available from the ASIC website http://www.asic.gov.au ... and ACCC information on computer access scams.

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