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Current Service Status - Students 


Advanced Notice of Temporary Service Interruption - Network Services - Magill Campus (all buildings)

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access.
Date(s)and Times: Saturday 5 of April 2014 7:00AM - 9:30AM
Impact of Interruption: Potential for intermittent loss of services of up to 15 minutes duration during the specified time above.
Reason: ISTS Data Network Infrastructure Upgrade.
Contact:

For further information please contact the IT Help Desk on x25000.


Advanced Notice of Temporary Service Interruption - Network Services - BH and GK Buildings at City West

Service(s) affected: Network Access (Wired/Wireless), Telephony and CARDAX will be impacted
Date(s)and Times:  8 April 2014 4:30 AM - 8:00 AM
Impact of Interruption: All users in BH and GK Buildings during the listed times will be intermittently affected during the outage times listed above.
Reason: Network Maintenance.
Contact:

For further information please contact the IT Help Desk on x25000.


Advanced Notice of Temporary Service Interruption - Network Services - City East Campus (all buildings)

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access in all buildings at City East.
Date(s)and Times:  12 April 2014 7:00 AM - 8:30 AM
Impact of Interruption: Interruption of services of up to 20 minutes duration during the specified time above.
Reason: Upgrade of operating system on core switches.
Contact:

For further information please contact the IT Help Desk on x25000.


Advanced Notice of Temporary Service Interruption - Network Services - Mawson Lakes Campus (all buildings)

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access in all buildings at Mawson Lakes.
Date(s)and Times:  14 April 2014 6:00 AM - 7:15 AM
Impact of Interruption: Interruption of services of up to 20 minutes duration during the specified time above.
Reason: Upgrade of operating system on core switches.
Contact:

For further information please contact the IT Help Desk on x25000.


Advanced Notice of Temporary Service Interruption - Network Services - City West Campus (all buildings)

Service(s) affected: Network access (wired and wireless), telephony services, CARDAX access in all buildings at City West.
Date(s)and Times:  15 April 2014 6:00 AM - 7:15 AM
Impact of Interruption: Interruption of services of up to 20 minutes duration during the specified time above.
Reason: Upgrade of operating system on core switches.
Contact:

For further information please contact the IT Help Desk on x25000.


Advanced Notice of Temporary Service Interruption - Network Services at LTM ( City West and Mawson Lakes Upgrade)

Service(s) affected: All Applications serviced by the LTM. A complete of list servers could be find here ( Internal, Internal Dev and Internal Prod)
Date(s)and Times:  10 May 2014 7:00 AM - 11:00 AM (Tentatively)
Impact of Interruption: Users will not be able to access UniSA applications serviced by the LTM during the upgrade interval.
Reason: Upgrade of LTM device.
Contact:

For further information please contact the IT Help Desk on x25000.


Notice of Service Interruption- Information Strategy and Technology Services - Turnitin Problems

Service(s) affected: Turnitin Problems
Date(s)and Times: 26th March 2014
Impact of Interruption: We are currently experiencing problems with Turnitin not generating originality reports for assignments submitted via learnonline. The University is working directly with Turnitin to resolve the situation which is affecting all Turnitin clients. You will find more information on the Turnitin website which advises that an interim fix has been implemented. This has partially addressed the issue but unfortunately most submissions are still failing to generate an originality report. Assignments are being queued and will be processed as soon as a resolution is actioned.
Reason: Please accept my apology for this situation which is unfortunately beyond our control. I will advise you via a myUniSA announcement as soon as the problem is resolve
Contact:

For further information please contact the IT Help Desk on x25000.


Current IT Security Alerts & Announcements

To view current IT Security Alerts issued by the University please refer to the IT Security Alerts & Announcements page.

If you require further information or assistance please contact the IT Help Desk.

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