There are two ways to log in student mail box.
The first option is log in the Student Portal and click on "My Email" link in the main navigator. The web browser will directly open a new window/tab to load the page for student mail account.
The other method is go to Microsoft Outlook Live page and input full student email address (e.g. email@example.com) as the Windows Live ID with the corresponding password for the student account. This will also let user login the student mailbox because UniSA student mailbox is also a Microsoft Windows Live account.
If students could not log in their email account via Microsoft Outlook Live page and error message indicates "The email address or password is incorrect. Please try again.", then they need contact IT Help Desk to check/reset the account password.