Frequently Asked Questions (learnonline)

The following questions and answers may be useful for staff enquiring about the status of their learnonline course site.

Can I have my old UniSAnet course site back because I need to use some of the material?

It isn't possible to restore the UniSAnet course so that it functions as a website. We can request the material contained on the archived site to be emailed to you in a zip file or copied to CD.

How do I get training in how to use learnonline?
- View the extensive online help resources or contact your campus Online Adviser.
Why don't I have a learnonline course site for the current study period?
- You need to copy the previous learnonline course site into the current offering or create a new blank learnonline site (see instructions).
Why can't my students access the learnonline course site for this study period?
- You need to make your course "available to students". This is easy to do and a help video is available to step you through the process of setting course availability.

Tips for using learnonline

I'm having trouble posting on learnonline forums within Internet Explorer 9
- The Compatibility View option will needs to be enabled, click here for instructions.