Account creation
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Staff members who do not have Continuing, Fixed Term or Casual (CAS)
contracts with the University yet require network accounts and/or email
access are required to submit a
Computer Network
Access form. This includes, but is not limited to, unpaid staff
such as adjuncts, temp agency staff, staff paid by invoice, contractors, off
shore partners, and PhD students who may require staff access. Staff from
external suppliers such as SAIBT, CELUSA and UniLife also require this form.
Before the IT Help Desk are able to process these forms there needs to be
a current contract recorded against the user in the HR System. Users
that do not have a current contract in the HR System will not be given
access to log on to University resources. Excluding SAIBT, CELUSA
and UniLife staff members
Key points about Account creation and access
- Staff must have an active contract in HR to access
University resources.
- Staff will have access to email and myUniSA for 30 days
after contract expires.
- If there is a gap between your contracts, you will still
have the mandatory 30 day access to email and myUniSA but
will not be able to access on campus resources until your
new contract starts.
- If you require extended access to resources, staff need
to contact their HR to have an unpaid contract entered in to
your HR detail.
Processing times
- HR Records become visible after an overnight process.
Those entered today will appear tomorrow.
- ISTS Account creation is also an overnight process. When
there is a current HR contract and the account creation has
been processed the account generally is available the next
day.
Delete Access and Email forwarding
Users will continue to have access to their email up to 30 days after
their contract expires. Email accounts can be forwarded to another staff
member for up to 3 months. To request this the
Delete Existing
Computer Access (DECA) form needs to be completed and submitted to the
IT Help Desk.
Key points about Deleting Network Access
- The departing staff member's email will be forwarded to
a nominated staff member's account for a period of 3 months.
- Staff email cannot be forwarded to a personal email
address at the end of a contract.
- Form must be approved by Head of School or Unit.
- A DECA form will not be processed if the user has a
current contract in the HR System (Special circumstances
excluded).
- Use of a DECA form will disable the account and prevent
the staff member from accessing email and myUniSA
Temporary Network Access
Temporary accounts are generally created for visiting academics, students
or contractors. To request a Temporary Network Access account you will need
to complete the
form and
submit it to the IT Help Desk. These accounts will allow a user to log on to
a University computer.
Key points about Temporary Network Access
- All requests are subject to approval from ISTS
- Accounts can only be created for a length of 3 weeks.
Any longer than that will require the user having a contract
in the HR System.
- Accounts will be given access to computers and Internet
(if requested), they will not be given access to network
drives or email. If this access is required a contract in
the HR System would be required for an account.
- If multiple accounts are requested with Internet access,
a list of user names is required for security reasons.
- Account details will be provided to the requestor, which
must be a UniSA Staff member.
- Please provide up to 10 days for processing. Especially
for multiple account requests that may require IT Security
approval.
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