Setting Up Video Conferencing
Before purchasing video conferencing software, video cameras or other related equipment, staff are advised to consult with the IT Help Desk who will provide advice on the desktop video conferencing solutions available to you.
Information Strategy and Technology Services (ISTS) supports the following traditional video conferencing software which is compatible with most vendors' video conferencing solutions:
Polycom PVX Software (Windows)
Polycom PVX is available as a single license or can be purchased bundled with a desktop web camera.
When purchasing a Polycom PVX license you should have the license key sent to your UniSA e-mail address.
Further information on Polycom PVX software is available from the Polycom website.
For instructions detailing how to install and configure this software please refer to the Installing and Configuring Polycom PVX Software webpage.
XMeeting software is available for download from: http://xmeeting.sourceforge.net/
Note: Video conferencing software should only be purchased once your PC has been allocated an external IP address.
External Access Through the Firewall
To use Access Grid, Polycom PVX or XMeeting video conferencing from your UniSA desktop computer to destinations outside the University you will first need to log a service call with the IT Help Desk for your computer to be assigned external videoconferencing access to the Internet.
Your IT support staff will complete an Internet Access Change Request form (available to IT Support Staff from the Internet Access Change Request webpage) specifying 'Add to video Conferencing Firewall Group' as the software requiring access. Your computer will be then be allocated a fixed external (130.220.*.*) network address for your nominated building to provide access through the UniSA firewall.
Making a Video Conference Call Using Polycom
To make a Video conference call, enter the IP Address or Fully Qualified DNS name of the video conference enabled computer/person you wish to call and then click the Call button on the top right-hand side of the Polycom window.