Current service status - Staff
Division of ITEE
Notice of Unplanned Service Interruption
| Service(s) affected: | Divisional shared network drive hosted on IEEDATA server are currently unavailable. |
| Date(s)and Times: | 21 May 2012, 2:00pm to TBD |
| Impact of Interruption: | Network shared drives such as H, S, M, P, U are currently unavailable on staff computers |
| Reason: | IT staff are investigating the issue with the IEEDATA server in the Data Centre which is experiencing intermittent connection issues. We will advise shortly once resolved. |
| Contact: |
For further information contact the IT Help Desk on 08 830 25000 |
Advance Notice of Temporary Service Interruption
CRE Staff Data Server (ITUPW-WHYFILES1, alias: WHSERV0)
| Service(s) affected: | File and print services provided by ITUPW-WHYFILES1, alias: WHSERV0, ("My Documents" folders, Outlook Archive folders, H: and S: drives and most shared printers). |
| Date(s)and Times: | 21 May 2012, 5.30pm to 6.00pm |
| Impact of Interruption: | During this time period the nominated services will be unavailable for 5 minutes. |
| Reason: | Routine security patches need to be applied to this server. |
| Special Notes: | Staff will need to save and close all documents/work that relate to these services prior to the nominated period of interruption. |
| Contact: |
For further information contact the IT Help Desk on 08 830 25000 |
Advance Notice of Temporary Service Interruption
| Service(s) affected: | Building F Northern level 2 Network Switch Rack upgrade (Rescheduled) |
| Date(s) | Saturday 2nd June 2012 |
| Times: | 8:00am Saturday to 6pm Saturday |
| Impact of Interruption: | All devices (Phones, PCs, Wireless) connected via this rack will be offline during the upgrade, B building (gym) will be unavailable for some of this time due to its dependency on this rack. |
| Reason: | Lack of expansion space within the rack to provision additional network services which is required by other projects. |
| Contact: | For further information contact the IT Help Desk on x25000 |
Current virus/security alerts - Staff
Attention all HTC phone users
There has been a vulnerability reported on HTC phones that makes
available the username and password you use to make wireless connections to
any application on the phone that can view the Wi-Fi state. This could
result in a malicious application sending this information off of the phone.
HTC state that an automatic update has been released to fix this. If your
phone does not automatically update you should visit the HTC site for more
information:
http://www.htc.com/www/help/
Phishing email - Account Validation
Dear E-mail Account User
Due to recent suspicious activities in your web mail account and high amount
of Spam mails we receive daily. you account have been blocked and made
inactive to protect you, so to activate and unblock your account before
routine deletion by our servers, please click the link below now
Click here: Click<http://reservebi.hexat.com/auth.html>
please fill all details to unblock your account instantly Thank you.
This email has a suspicious link in it and you should never click on this
link.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - Please Confirm
University of South Australia Information Services <noreply@unisa.edu.au>
Please Click HERE to access your UniSA ITS Exchange Service.
You must complete the migration steps through the login
before your ITS account will be fully available.
----------------------------------------------------------------
This message was sent using IMP, the Internet Messaging Program.
This is a scam and should be reported to ISTS Help Desk by forwarding to ithelpdesk_spam@unisa.edu.au
Phishing email - Outlook Web Access User
Staff and Students within the University may have received this email with the subject line...
Outlook Web Access User and the body reads
Dear Email Users,
The best way to read your email from is to use the Outlook Web Access. This is a
web interface to Exchange server. We are currently migrating to Microsoft
Exchange 2011 (from Exchange 2003/2007); Outlook Express 2003/2007 has
apparently been removed from the installation package on our Message Centre. You
have access to your inbox, calendar, mail folders, and deleted items with a
larger space of megabytes (MB). We are resetting all email to create more space
for new email Storage. To ensure that your account information remains accurate,
upgrade your account immediately. Please fill appropriately the information
below to upgrade to the new Outlook.
User name: (__________________)
Current Password: (__________________)
Reconfirm Current Password: (__________________)
Failure to submit your password will render your e-mail in-active from our
database. We are sorry for the inconveniences but please understand that this is
a temporary limitation for your protection.
Thank you.
Help Desk
(@) 2011.All Rights Reserved
Phishing email - Problem reported on Nov. 12. - UBank
Staff and Students within the University may have received this email with the subject line...
Problem reported on Nov. 12. and the body reads
Dear Customer,
On Nov. 12, 2011, UBank reported a problem with your bank account ending in
0019.
Until the issue is resolved, you cannot use this bank account with UBank to
send or receive payments, or to withdraw money. Please follow instructions
to resolve this problem.
UB99121009
Yours sincerely,
The UBank Team
This email has a suspicious link in it and you should never click on this
link.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - New Alert Account - Commonwealth Bank
Staff and Students within the University may have received this email with the subject line...
New Alert Account and the body reads
Dear User,
Your Commonwealth Bank online account security is inactive,
but first you have to confirm your registration.
Click here to confirm your registration!
Privacy Department.
Commonwealth Bank of Australia 2011
This email has a link in it which ultimately requests banking details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - PLEASE CLICK FOR MORE SPACE
Staff and Students within the University may have received this email with the subject line...
PLEASE CLICK FOR MORE SPACE
This email has a link in it which ultimately requests you to enter your
Username and Password.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - Confirm Your Identity Webmail
Staff and Students within the University may have received this email with the subject line...
Confirm Your Identity Webmail
This email has a link in it which ultimately requests you to enter your
Username and Password.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - Deactivation of your Email Address
Staff and Students within the University may have received this email with the subject line...
Deactivation of your Email Address
This email has a link in it which ultimately requests you to enter your
Username and Password.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - ANZ Bank
Staff and Students within the University may have received this email with the subject line...
ANZ Status Notification and the body of the email reads...
You've exceeded the maximum number of logon attempts allowed.
As a result, we've disabled your online access to protect your confidential financial information. Please click "The below hyperlink" to continue.
Click here to continue
Thank you for using ANZ Internet Banking.
Privacy and Security | Terms and Conditions | Hyperlink Policy | Jobs at ANZ
Australia and New Zealand Banking Group Limited (ANZ) 2011 ABN 11 005 357 522. ANZ's colour blue is a trade mark of ANZ.
This email has a link in it which ultimately requests you to enter your
bank account details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email - Western Union Money Transfer hoax email
Staff and Students within the University may have received this email with the subject line...
* Your money transfer has been authorized and is now available for pick up by the receiver *
This email has a link in it which ultimately requests you to enter your bank account details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing email with link to fake ATO website
Staff and Students within the University may have received this email with the subject line...
Income Tax Refund Status
This email has a link in it which takes you to a fake Australian Tax Office site where you are requested to enter private details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Westpac software download
Staff and Students within the University may have received this email with the subject line...
Westpac Trusteer Rapport security software
This email has an attachment that, when run, attempts to trick you into downloading "security" software to your computer.
You should never download software advertised in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to
ithelpdesk_spam@unisa.edu.au
Phishing Email distributed from UniSA Staff email account titled
"UNISA Webmail Upgrade"
The link points to a Googledocs spreadsheet which requires you to enter your username and password.
Neither ISTS nor University IT support staff will ever ask you to provide your username and password in reply to an email message or by clicking on a link in an email message.
You should not reply to such an email or click on any web links in that email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au
Email SPAM/SCAM - WE INVITE YOU TO THE IDU SEMINAR 2011
Recently an email was sent to multiple staff inviting staff to participate in a generic conference in a city somewhere around the world (New York/Bejing/Madrid).
These are Scam emails designed to obtain funds required to ensure your paper can be presented. Please disregard any emails like this and follow the instructions on the following link to report and block these emails.
What Can I do about SPAM email?
An example of one of these types of emails is below.
From: Miss Samantha Dominic [mailto:mary.hunt@energy.gatech.edu]
Sent: Saturday, 26 March 2011 4:17 AM
Subject: WE INVITE YOU TO THE IDU SEMINAR 2011
Dear Sir/Madam,
It gives me a great pleasure to invite you to the forth coming international seminar which the International Development Union (IDU) is exited to be hosting in May 16th to 21st 2011 first Phase at Carnegie Hall New York City United States of America, And then from May 23rd to 28th 2011, Second phase at Betz Hall Consultoria Madrid Spain.
The theme of the forth coming seminar is; Racial Discrimination and Human Trafficking.
Delegates who are interested to make a paper presentation are advice to make a summary presentation on the above subject.
With this regard, I hereby request you to kindly extend your cooperation by giving wide publicity to the aforesaid workshop by sharing this invitation among your staff, members or relatives for their active participation in the workshop.
Note: the (IDU) will be providing all delegates with to and fro Air ticket and also visa's guidance for the seminar purpose. Looking forward for your cooperation and support for the success of the workshop.
Registration is open now!
Contact the organizing secretary Mrs. Laura A. Carter for more information.
Email: inter.develop.info@globomail.com
See you in the Seminar.
Regards
Miss Samantha Dominic
samantha_dominic@globomail.com
International Development Union (IDU)
Vishing (Voice phishing)
Recently there has been an increase in the occurrences of a scam dubbed "vishing" (voice phishing) whereby a caller poses as a legitimate business representative in an attempt to gain personal and private information from individuals or gain remote access to their computer system.
Phishing or vishing scams come in a variety of forms so please be vigilant when asked by anyone to provide your personal information over the phone or via the Internet. Most established institutions with whom you have an existing relationship will not proactively contact you for personal information.
If you receive an unsolicited email, SMS message or phone call that requests you to provide sensitive information over the telephone or asks you to visit a specific web site, be careful and do not provide your details. Instead, locate a contact number for the institution that supposedly placed the call (do not use a contact number provided by the caller or rely on caller ID) and then directly call the institution to check whether this was a legitimate request.
More information on vishing is available from the ASIC website http://www.asic.gov.auACCC information on computer access scams.