Jump to Content

learnonline Frequently Asked Questions

These Frequently Asked Questions are designed to quickly answer any issues or concerns you may have regarding the learnonline project.

These questions and answers have compiled through feedback and questions already received by the learnonline  project team.

If you have feedback or a question that is not covered in the FAQ document please email us at:

learnonline_feedback@unisa.edu.au

If you have a technical issue with learnonline please contact the ISTS Helpdesk.

Computer Servers

 

General Project Information

Why is the learnonline platform necessary?
How are courses for each phase of implementation being decided?
What are the key components that will be available in the learnonline platform?

 

Information for Staff

Where do I place my additional learning materials or project information now that UniSAnet has gone?
Will there be any training for staff in the learnonline system?
Is the HELP information the same for both Students and Staff?
What is the usability of learnonline compared to UniSAnet?
Will learnonline run on my Mac?
Does the calendar in learnonline sync with my Outlook calendar?
How are students going to be trained or inducted into the new system?

 

Information for Students

Where can I find HELP resources for learnonline?
Is the HELP information the same for both Students and Staff?
What is the usability of learnonline compared to UniSAnet?
Will learnonline run on my Mac?

 

 

 

General Project Information

 

Why is the learnonline platform necessary?

UniSA is one of the few universities in Australia that is continuing to operate an in-house developed online teaching and learning environment. While this was a reasonable strategy in 1999 when UniSAnet was first developed, the pace of changes in teaching and learning technologies means that despite two major updates, UniSAnet now lacks the reliability, flexibility and core functionality needed to support the online learning technologies and services envisaged in UniSA's new teaching and learning framework.

 

How are courses for each stage of implementation being decided?

Within each stage of the project each Division is responsible for identifying courses for conversion so that they can be delivered by the learnonline platform. A set of principles that provide guidance for the course nomination decision making process have been developed.

What are the key components that will be available in the learnonline platform?

The learnonline platform will include:

Each of the tools within the learnonline platform will adhere to the University's Accessibility requirements and guidelines

 

Information for Staff

 

Where do I place my additional learning materials or project information now that UniSAnet has gone?

For information on providing additional materials, learning resources or project information, please see our Non Course information page.

 

Will there be any training for staff in the learnonline system?

Significant resources have been provided to ensure that all staff receive the requisite training to ensure they are competent and confident with developing and delivering courses on the learnonline platform.

Training will be available from face to face workshops, online interactive resources and on-call guidance and support.
Face to face workshops will be provided on every campus for each stage of the learnonline project.

 

Is the HELP information the same for both Students and Staff?

Help resources within learnonline have been tailored to meet the specific requirements of Staff and Students. Your login, as either a University staff member or student will determine which Help resources you will see.

You can access the learnonline Staff Help resources by clicking on this link.

 

What is the usability of learnonline compared to UniSAnet?

The learnonline system is a very intuitive and user friendly system.

 

Will learnonline run on my Mac?

As the learnonline platform uses web-based components many of these will work with a Mac if you use a compatible web-browser. If you are viewing or editing course material using a Mac you must use Firefox browser.

 

Does the calendar in learnonline sync with my Outlook calendar?

Currently the learnonline calendar will not sync with your Outlook calendar. The learnonline project team will investigate this issue to determine if this functionality could be provided in the future.

 

How are students going to be trained or inducted into the new system?

There are online help resources available to students within learnonline which provide a training and support for students. Campus Central will also provide guidance to students on how to access the resources and support information.

learnonline information will also be integrated into existing and future LTU online resources available to students and also within LTU activities targeted at new University students.

 

Information for Students:

 

Where can I find Help resources for learnonline?

You will be able to access resources directly from your course home pages. These resources will provide you with specific instructions on functionality within the system.

You can access the Student learnonline Help resources by clicking on this link.

 

Is the HELP information the same for both Students and Staff?

Help resources within learnonline have been tailored to meet the specific requirements of Staff and Students. Your login, as either a University staff member or student, will determine which Help resources you will see.

 

What is the usability of learnonline compared to UniSAnet?

The learnonline system is a very intuitive and user friendly system.

 

Will learnonline run on my Mac?

As the learnonline platform uses web-based components many of these will work with a Mac if you use a compatible web-browser. If you are viewing or editing course material using a Mac you must use Firefox browser.

 

top^