Who is responsible for investigating an incident or hazard?
The immediate supervisor or the person responsible for the work area/ task or process where an incident occurred or hazard identified is responsible to investigate.
Notification to commence an investigation
- The immediate supervisor or the person responsible for the work area/task or process (nominated by the reporter) will receive an auto-generated email notification from the HS&IM system immediately a hazard or incident report is submitted.
- This notification informs them that an incident has occurred or hazard identified and an investigation must commence as soon as possible. A direct link to the hazard/incident report is provided in the email notification.
Who should be involved in the investigation?
- The investigation shall be conducted by the supervisor (or appropriate delegate), in consultation with the person involved, the health and safety representative (where applicable) and any other relevant personnel or subject matter experts (e.g. Divisional Health and Safety Consultants) where necessary.
- Factual information should be gathered on the circumstances that led to an incident occurring and contributing factors identified in order to determine root cause.
Recording Investigation Outcomes - (within 5 working days)
- Investigation findings and corrective action taken or planned must be entered into the online investigation report by the nominated investigator and submitted within 5 working days of the incident occurring or hazard identified wherever possible. Exception is made in circumstances where an incident requires more complex investigation.
- Where selection of the immediate supervisor as the investigator is undesirable another selection can be made by choosing an appropriate alternative.
Note: If you have been incorrectly selected as the responsible person to investigate a hazard or incident, or you are unavailable at the time i.e. on leave or overseas, you must notify the reporter of the occurrence and the Safety and Wellbeing Team and advise of the next appropriate responsible person to allow the necessary changes and notifications to be made.
For more detailed information refer to the WHS Incident/Hazard Reporting and Investigation Procedure.