About SAS
This content is designed for staff. Students should visit Campus Central for assistance with any aspect of student administration.
Student and Academic Services (SAS) is the University's central unit responsible for the management and coordination of a wide range of student and academic administrative functions.
Our Activities
SAS activities encompass:
- coordinating University-wide student administration - from admission to graduation
- managing the University framework for Academic policies
- developing and maintaining student records and related information
- providing services and assistance to students through Campus Central
- providing information and analysis to staff on issues relating to student and academic administration
For an understanding of how SAS are involved in each stage of the student lifecycle, please see the (Student lifecycle flowchart) (PDF 23KB - staff access only - download Adobe Reader).
Our Strategy
Our mission statement is: "To provide professional advice and expertise in academic and student administration. Through partnerships with our stakeholders, SAS delivers measurable, high quality outcomes. SAS service standards focus on continuous improvement and delivering an outstanding student experience."
To ensure consistent high quality service to all staff and students across our teams, we have introduced the SAS Service Standards (PDF 192KB - download Adobe Reader).
For information regarding our targets and key performance indicators in 2012, please see the Balanced Scorecard KPI's and Targets 2012 (PDF 333KB - staff access only - download Adobe Reader)
Our Structure
SAS is made up of the following eight teams:
- Campus Central
- Academic Policy and Projects
- Admissions, Programs, and Timetabling
- Information Services and Reporting
- Exams, Results, and Scholarships
- Graduations and Records
- Student Finance and Enrolment
- Unit Services
For an overview of the key functional areas and service outcomes of each team, and a summary of key performance indicators from the 2012 strategic plan, please see our Operational teams and current priorities 2012 (PDF 549KB - staff access only - download Adobe Reader). You can also see illustration of our structure, including the staff name and position, in the SAS Organisational chart (PDF 40KB- download Adobe Reader).
More information
For more information about SAS, please see our News and events and Services pages.