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Where to get web authoring help

This page is for people who have learnt how to use Frontpage, have attended the corporate web template training and have reached a stumbling block in their web authoring with Frontpage or the corporate web environment.

If you require help because you need to set up a new website or gain access to author an existing website see Access to the corporate web server.

Below are some steps to follow to obtain help in any web authoring problem you may be having.


Web Authoring Guide

The first reference should be the Web Authoring Guide. You are currently within the Web Authoring Guide and can therefore select left hand menu items to get where you need to go. The ones you will likely need for help are under How to author webpages. If you cannot find what you think should be included here please contact Web enquiries. You can also search the Web Authoring Guide.

Web author email distribution list

You might be able to find out the answer from emailing the Web Author email distribution list. To become part of the list email contact Web enquiries and request you be added. Also contact Web enquiries if you wish to be removed from this list.

To send an email to this list simply look up UniSA-Web Authors in the global address list in Outlook.

Your lead web author

There are also 'lead' web authors for each division and unit who are on board to help out. We do not maintain a list of these people but you can get an idea of who they are by checking out the attendees of Web Author Group meeting minutes. We recommend that if you have a web authoring problem that your lead author be the first point of contact.


It might be just as easy to ask a colleague working near you who has web authoring skills.

Web enquiries

If you still haven't solved the problem or have a query that only the corporate web team can deal with such as set up of new sites, permissions etc, contact the team by emailing webenquiry@unisa.edu.au.