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Technical Support 

What if I have trouble completing my application?

Firstly, check that your Internet connection is still working and that the problem is not a technical issue with the computer you are using. Ensure that your Internet Service Provider (ISP) will provide you with uninterrupted online access for the entire application process. Many ISP's will automatically disconnect you if there has been no communication from your computer for a set period of time, which can be as little as 10 minutes for some ISPs. **Simply typing information on a web page is not registered as communication with an ISP - you must save your work to continue communicating with your ISP.

Check the Internet Browser that you use is compatible with the application. Our online recruitment system is optimised for Internet Explorer 7.0 (or later browser versions), Safari, Firefox 3 (or later browser versions), and Google Chrome. Earlier versions of any of the browsers mentioned are supported, but likely to demonstrate slower response times.

Application complete but canít submit?

When all mandatory information is added and documents uploaded into the application, the most common error is not clicking the Submit button to complete the process. 'Save' and 'Next' will take you to a preview of your application and you can then click on the Submit button at the top of the page. You will receive an automated email confirming receipt of your application.

If you continue to experience any technical problems, please contact the HR Services team on 83021700 or hrservices@unisa.edu.au

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